At Soukorium, we strive to provide our customers with high-quality products and exceptional service. To ensure transparency and clarity, please review our return and refund policy outlined below:
1. No Refunds:
– We regret to inform you that we do not offer refunds on any purchases made through Soukorium. All sales are final.
2. No Returns Accepted:
– We do not entertain any requests for returns, exchanges, or cancellations. Once an order is placed and processed, it cannot be modified or returned.
3. Product Satisfaction:
– While we take every measure to accurately represent our products and provide detailed descriptions, we understand that preferences may vary. We encourage customers to review product information carefully before making a purchase decision.
4. Damaged or Defective Items:
– In the rare event that you receive a damaged or defective item, please contact us immediately at +91 72786 24824 or via email at info@soukorium.com. We will work swiftly to resolve the issue and ensure your satisfaction.
5. Shipping Errors:
– If you receive an incorrect item due to a shipping error on our part, please notify us within 48 hours of receiving your order. We will arrange for the correct item to be sent to you at no additional cost.
6. Contact Us:
– Should you have any questions or concerns regarding your order or any of our products, please do not hesitate to reach out to our customer service team. We are here to assist you and ensure your shopping experience with Soukorium is enjoyable and hassle-free.
By placing an order with Soukorium, you acknowledge and agree to abide by the terms and conditions outlined in this return and refund policy.
Thank you for your understanding.
